186  Blockchain

• Each programme needs to have a clear outcome that is aligned to the

strategic objective

• The budget allocation for the programme should be based on the out-

comes and value addition

• A business case for each programme needs to be created and signed off

• The outcome of the programme must have timelines and quantitative

objectives that can be captured

• The roles and responsibilities must be clearly defined for the programmes

• The programme will create multiple projects. All these sub-projects

aligned to the programme must share the same strategic objective

• The goals and objectives of each programme and project must be

understood by all team members and also they should feel part of it

• The feedback channel must be set up to get transparency and quick

issue resolution without any bureaucracy

Define the operating model

Once the organisation’s strategy has been formulated and signed off by key

stakeholders with communication across the organisation, the next step

is to establish an operating model. The operating model defines how an

organisation creates value for the customers through various interconnected

departments/units and processes. The main aim of an effective operating

model is to deliver value to the customers by efficiently using the resources.

The following are some of the guidelines to design an effective operating

model for an organisation in the blockchain business:

• Operating models are aligned to the strategy. It is created by translat-

ing the strategy into an execution plan.

• Operating models are designed to run the organisation effectively to

achieve strategic objectives as set out in the strategy.

• The operating model is the current state of how the business is run. It

is also called the ‘AS-IS’ state of the organisation operations.

• Once the strategy is fully in the execution mode and various transfor-

mational programmes are executed, the goal of changing the organ-

isation to create a future state of the organisation can be met. The

future state of the organisation and how it will be run is called ‘Target

Operating Model’ (TOM). TOM is achieved through completion of

the strategic objectives. TOM is ‘To-Be-State’ of the organisation.

Program and milestone governance

Effective programme management must have key deliverables and quantita-

tive and qualitative measurements to make sure that the programme is on

track to be delivered as per the target timelines and regular reporting to all

stakeholders are provided.